PSS's mission is to strengthen the capacity of older New Yorkers,

their families, and communities to thrive!

Call or Text Toll-Free Caregiver Hotline: (866) 665-1713
PSS's mission is to strengthen the capacity of older New Yorkers,

their families, and communities to thrive!

Call or Text Toll-Free Caregiver Hotline: (866) 665-1713

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Featured PSS Life! University

AI Voice Cloning Scams Target Older Adults

For decades, the most reliable defense against a phone scam was simple: a stranger doesn’t sound like family. That defense no longer applies. Scammers can now clone a person’s voice using only a few seconds of audio pulled from social media, a voicemail greeting, or a video posted online, and use it to impersonate a...
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Depression in Communities of Color

In many Black, Latino, Asian, and immigrant families, caring for an aging parent is treated as an expected family responsibility rather than a hardship to discuss openly. As a result, a caregiver’s own depression can go unrecognized for an extended period, often mistaken for ordinary fatigue. Two Cultural Scripts That Make This Harder to See...
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The Long-Term Care Safety Net New York Does Not Have

When a loved one can no longer manage on their own, most families discover the same hard truth: the system they assumed would help them largely does not. Medicare does not cover long-term care. Private insurance has become unaffordable for most households. And Medicaid requires families to exhaust nearly all of their savings before qualifying...
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Beat the Heat: A Summer Safety Guide for Caregivers

If you are caring for an older adult — and especially if that person is living with Alzheimer’s disease or another form of dementia — summer is not just an uncomfortable season. It is a dangerous one. As temperatures climb across New York City, the risks for vulnerable older adults rise with them, and the...
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The Healing Power of Pets

There is a particular kind of comfort that comes from sharing a home with an animal. The sound of a dog’s tail wagging at the door. A cat settling into a warm lap on a quiet afternoon. A bird chirping at the first light of morning. For millions of older adults across the country, these...
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Understanding The Aging Brain

For many family caregivers, one of the most unsettling experiences is watching an older loved one search for a word they have known their whole life, or forget the name of a familiar neighbor, or lose track of what they were doing mid-task. These moments can feel alarming — and they often raise a question...
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Food Safety: What Caregivers Need to Know

If you are caring for an aging parent, spouse, or loved one, food safety may not be the first thing on your mind — but it should be near the top of your list. For older adults, a simple case of food poisoning is rarely simple. What might cause a younger, healthy person a day...
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Glaucoma: Why Early Detection Matters

January is Glaucoma Awareness Month, a time to focus on an eye disease that often develops quietly and can cause permanent vision loss before a person realizes anything is wrong. Glaucoma affects the optic nerve, which is essential for vision, and while it cannot be cured, early detection and treatment can protect sight and slow...
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The Power of Connection: Why You Need Other Caregivers in Your Life

Caregiving can be deeply rewarding, but it can also be lonely in ways that are hard to explain. Even when surrounded by people, caregivers often carry an invisible weight — the constant worry, exhaustion, and emotional load that few truly understand. Family and friends might care, but unless they have been in your shoes, they...
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From Grief to Growth: How Caregivers Heal and Rebuild After Loss

Caregiving often brings deep emotional challenges long before a loved one’s passing—a phenomenon known as “anticipatory grief.” As caregivers navigate progressive declines in their loved one’s health, they may struggle with feelings of fear, helplessness, or loss—not just of the person as they once were, but of the life they once shared. This early grief...
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